The following guide may assist with basic problem-solving. Under each section you will find useful tips and link to online guides and videos to common issues and
Please do not attempt repairs to the premises. The requirement for repairs should be submitted in writing using the repair notification form.
The most common reason for loss of power is a tripped switch.
Check the fuse box for tripped switch or blown fuse. Check any appliances in use as they may have overloaded the system or failed and caused the switch to flick off.
- If no danger is present, press the hush button to silence the alarm. The alarm may continue to beep for up to 10 minutes as it resets itself
- If multiple alarms are interconnected, then you may have to press more than one hush button. The alarm that sounded first will have a quickly flashing or solid red LED light
- If you can identify the cause such as shower steam or burning toast then air out the area until the area is clear
- If you are unable to identify what caused the alarm to sound, then you can use a vacuum with a brush attachment to clean the alarm. This may remove dust, debris or an insect that is causing the alarm to activate
- You may need to replace the battery. You can identify the manufacturer and model by the sticker located on the back of the alarm. A basic internet search should lead you to a user’s guide with further instructions including battery replacement.
Most battery-powered smoke alarms can be removed by twisting the alarm to remove it from the mounting base. Hardwired smoke alarms may have a button or latch on the side which needs to be pressed to detach the alarm and expose the battery.
Newer battery-powered smoke alarms contain non-replaceable lithium batteries. Be aware that replacement of the alarm is the only option to resolve a low battery chirp on these alarms.
If you have concerns the alarms are faulty or need to be replaced please submit a repair notification.
Check if the power if connected and check the fuse box for any tripped switches or blown fuses.
Do not attempt to fix damaged switches yourself. Do not use the switches if they are damaged.
Check that the appliance in use is not faulty if you are having problems with a particular power point.
- Clean the filter before every use
- Check the power is on
- Check the dryer is not overloaded
If the water is not hot check the following:
- The power is switched on
- Check the power box for a tripped switch or blown fuse
- If the system is electric it may need refilling
- If the system is gas you may need to relight the pilot light
- If your shower routine has changed or increased then the tank capacity and/or tariff rates will affect this
- In winter the efficiency of the tank is less than in summer and the water will get colder quicker
Over time, mineral deposits can build up in your shower head. This can cause the nozzles to squirt water in all directions or clog up completely, leaving you with poor water pressure or low flow. Here are three tips to help get your shower head back to peak performance.
This is usually a minor problem. Regular mopping and turning off the tap behind the toilet between is adequate until the trades-person can attend.
- Water level is a priority and must be kept at a level to allow water to flow through the skimmer boxes at all times.
- No metal objects should be in the pool as it could cause corrosion marks.
- No animals should be in the pool as this creates a chemical imbalance.
- Ensure regular testing of pool water to keep the correct ph. level.
- Vacuum at least once a week to keep the pool clear of debris.
- Regular checks of the pump to ensure the motor is working correctly and efficiently. Leaking or pooling water at the pump could mean a cracked casing and will need attention.
- Even if the pool is maintained for you in your tenancy agreement, it is still your responsibility to monitor and report any potential problems.