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home/Knowledge Base/Tenancy/During Your Tenancy/Misplaced Keys

Misplaced Keys

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If you have misplaced your keys during business hours we will be happy to lend you our office set if available. Please note for various reasons the office key set may not be available at any given time. We require suitable identification to lend keys.

If you have misplaced your keys after hours or the office keys is not available, you may call a locksmith to assist you back into the property. This is at the tenant cost.

Please note, most modern window fly screens can only be removed from the inside of the property. Attempting to remove them from the outside will result in damage to the fly-screen frame work, and will result in the fly screen having to be repaired or replaced at your cost. This may cost more than what it would cost to have a locksmith attend the property to allow you access back in.

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During Your Tenancy
  • Misplaced Keys
  • After hours assistance
  • Ending An Agreement Early (Breaking Your Lease)
  • Routine Inspections
  • Change Of Tenants Named On Tenancy Agreements
  • Renewing Your Lease
  • Pools & Spas
  • Maintenance Trouble Shooting Tips
  • Smoke alarms
  • Rent Payments
  • Reporting Disruptive Tenant Behaviour
  • Pet Application
  • Repairs
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