Rent Payments – JJRE Support

Paying Your Rent

We ask that you only pay your rent using one of the approved payment methods listed in your tenancy agreement. Unless specifically requested, we are unable to accept rent payments at our office.

Macquarie Bank does not accept cash or cheque deposits.

Available Payment Methods

We offer several methods of payment for rent as follows:

SimpleRent – direct debit and card payments (convenience fees apply, see schedule below)

Rental Rewards – direct debit and card payments (convenience fees apply, see schedule below)

Card – via jjre.com.au/payments (convenience fees apply, see schedule below)

PayID – Pay directly from your online banking app using your unique DEFT PayID email address. Please contact our team to request your unique PayID details before making your payment

Recommended Payment Method

The trust account software technology we use can not automatically trace and allocate the source of payments via direct payment to a trust account, hence the reliance on most real estate agents including ourselves to use third-party providers.

To that end, we have partnered with SimpleRent as our preferred payment method as it offers the lowest fee schedule that we are aware of. SimpleRent offers direct debit payments through all the widely used payment services.

Importantly SimpleRent provides a unique BANKLINK reference code that correctly allocates your rent payment to your account every time, automatically.

Important

Standard bank account transfers (BSB and Account Number) are no longer accepted.

When paying via PayID, you must use the exact unique PayID reference code provided in your tenancy agreement or payment instructions. Payments received without a valid reference code cannot be automatically matched to your tenant profile, which may result in payment processing delays or unclaimed funds.

Convenience Fee Schedule

Payment Method	SimpleRent	Rental Rewards
Bank Account	$1.25 per payment	$1.00 per payment
Visa	1.98%	1.45%
Mastercard	1.98%	1.45%
Corporate & Premium - Visa	1.98%	1.8%
Corporate & Premium - Mastercard	1.98%	1.8%
International Cards	3.08%	3%
Amex	4.4%	1.8%
Apple Pay	(Not available)	1.8%
Diners Club	(Not available)	2.53%
BPAY	(Not available)	$2.75 per payment

Calendar Monthly Payments

If you plan to pay rent monthly, it’s helpful to know that a “calendar month” isn’t the same as 4 weeks or 28 days. Since months vary in length (28, 30, or 31 days), monthly rent is more than 4 weeks’ rent.

To calculate a monthly payment from a weekly rent amount:

Weekly rent ÷ 7 = daily rent

Daily rent x 365 = annual rent

Annual rent ÷ 12 = monthly rent

This method gives you 12 equal monthly payments.